Here at SACS, support is available for all the products that we provide from 09:00 to 17:30 on normal working days and is provided by telephone, email and remote connection (such as TeamViewer). We also provide users with the opportunity to send us their data so we are able to carry out data assessments to respond with appropriate recommendations.
The dedication of the SACS Software support team is clearly shown through the high levels of customer retention and customer referrals.
SACS Software doesn’t rely on any contracts and cancellation periods because we have full confidence in the customer support that we offer.
If you wish to discuss your support requirements, please feel free to contact us on 020-8961-5151.
We offer training for Sage which is suitable for anyone, regardless of skill or experience, who uses (or is thinking about using) the Sage software such as Sage 50 Accounts, Sage 50 Payroll and Sage Job Costing.
We also offer training for our own software including SACS Enterprise Stock Control, SACS Enterprise Point of Sale, SACS Stock Master, SACS Rental and SACS BarLabel.
Our classroom training centre is held in our conveniently located London office which is within walking distance from the Park Royal & Hanger Lane Underground Stations.
Computer Consultancy Services
We will provide you with non-biased and informative advice on a variety of different technological fields such as: selection and specification of hardware, selection of software available for a range of different functions and tasks, bespoke software applications like database management, sales order management, stock control systems, barcode printing, contact management, e-mail server system, IP telephone systems, website designing and hosting, eCommerce, system design, scheduling and implementing the system network, system specification incorporating Windows 2012 servers, Windows for workgroups and also VPN.
Hardware Sales & Installation
After a free initial consultation and quotation, we’ll help you to get the most out of your computer system. We’ll supply all the components necessary to suit your requirements and we’ll even recommend and/or supply any related consumables which you may need. Our installation services include:
- Hardware installation
- Software installation
- Network cabling
- Network system configuration
- System upgrade software
We also support all systems purchased from us which carry a free one-year on-site maintenance agreement which includes:
- Hardware maintenance
- Software maintenance
- Computer repairs
- Network maintenance
- Peripheral repairs
Software Application Training
We train people with a variety of different software including accounting software, spreadsheets, word processing, database management, internet usage and e-mail applications. SACS offers a wide range of intensive and practical day and evening courses which specialise in financial and business software although we’ll also provide professional training in non-business related software such as internet applications usage. Our courses are completely tailored to your requirements and are suitable for accountants, bookkeepers, managers, engineers, doctors, secretaries, non-financial staff, students or any employee who receives and/or produces financial information. Our evening courses are specially designed for full-time working trainees who are either new or current users of the software. Private courses may be arranged to suit your specific requirement(s) and/or to match the level of expertise of the trainee.
Electronic Point of Sales System
SACS POS Enterprise is a powerful point-of-sales software as the retail solution is a plug-in-and-go solution. It’s ideal for small to medium sized businesses and is easy to use with high speed operation and access – not to mention that it’s excellent value for money. SACS directly links to your Sage 50 accounting software and you can unleash the full potential of the PC version on your existing PC with our full range of PC accessories including:
- Programmable keyboard
- Magnetic card reader
- Barcode scanner & customer display
- Receipt printer
- Cash drawer
We can also supply and install the SACS POS Enterprise software along with other EPOS components as well as maintain the EPOS hardware with software support.